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ppc frequently asked questions (faq)

Use the links below to find the Pay Per Click questions and answers you are looking for.

Sign Up

PPC management and account set up

How do I create an account?
Get started by setting up your Pay Per Click advertising program. You will be prompted to enter account information as you complete the Pay Per Click setup process.

How do I know that my account is setup?
You will receive a confirmation email when your account is set up. The email will include your password for your records.

How do I view my account?
Sign in using your email and password. Account access allows you to manage your advertising and account information.

How do I view or update my email address and password?
You can manage all your account information by signing in to My.Account. Specific links are provided to allow you to change your email address and password.

How do I create a new Ad Group?
You can create an Ad Group when you add a new ad or edit an existing ad from My Account. Simply type the new ad group as part of the ad information.

Why can't I see my ad?
If you just created your ad, chances are it is undergoing an editorial review. It can take 24 to 48 hours to complete the review. Review our editorial guidelines for more detail. Also, modifications to ads published on the SuperPages.com network are refreshed at regular intervals throughout the day. So, changes to ads, bids, and relative placement will not show up immediately.

You also might need to page through our search results to find your ad. The space allocated to Pay Per Click advertising on the each page of search results is limited. Your ad may not be on the first page.

How do I control the cost of my ads?
While it is difficult to manage spending at the ad level, you can control the costs of your account by the monthly budget you set for your Pay Per Click program.

How often can I change my ad?
You can change your ad as frequently as you'd like. However, modifications to what is published on the SuperPages.com network are refreshed at regular intervals throughout the day. So, changes to ads will not show up right away. Some changes will require an editorial approval that generally takes 24 to 48 hours after submission.

How can I change my ad text?
You can change your ad title or description after signing in to My Account. Select the ad you want to modify. On the Ad Summary page click to edit the ad. Your ad text is displayed there and may be updated.

How do I change my price per click?
You can change your price after signing in to My Account. Locate the ad you want to change and enter a new price.

How do I create a new ad?
You can create a new ad after signing in to My Accout or choose the Pay Per Click option on the product page.

How can I find out whether my ads are showing?
You can check your ad status by signing in to your account. You can also perform a search on SuperPages.com to view your ad within the SuperPages.com search results.