PPC billing and payment

How do I change my credit card information?
To increase your budget or modify your credit card information, sign in to My Account. You will see options to edit your primary credit card or to add another credit card to your account. Click the appropriate link and you will be prompted to edit or add information accordingly.

When do you bill?
Your credit card will be charged at the end of each month for clicks received. If your monthly budget is in excess of $500, your credit card may be charged more than once per month (in $500 increments). Your credit card is also authorized when you first set up your Pay Per Click funding for the full amount of your budget, but no charges are made.

How and when do I enter my billing information?
You enter your credit card and billing information when you first set up your Pay Per Click ad program and will be prompted to do so. Your credit card is authorized at that time for the full amount of your budget. You can sign in to My Account to modify credit card information at any time.

What if I have billing questions or concerns?
Call 1-866-803-0854, Monday-Friday 7am - 7pm CST. Or, email us at spinfo@superpages.com.

What if my credit card is declined?
If your credit card is declined during the Pay Per Click ad setup process, you will be prompted to add another. If your credit card is declined subsequent to set up, we'll contact you to provide a valid credit card for charges incurred.

How do I view my pending charges?
Your Total Cost shows charges that you have accumulated. The Remaining Balance shows how much of your budget that has not been used. To view your Total Cost or Remaining Balance, sign in to My Account. Ad information including number of clicks, average cost per click and month-to-date costs are also shown there.

What is a primary credit card?
You can list multiple credit cards on file with SuperPages.com. The primary card is the one that gets charged for clicks on your account. You designate which card should be the primary credit card.

What's a promotional code?
On occasion, SuperPages.com may offer promotional discounts to new customers through the mail or in certain publications and public events. You can redeem a promotion code by entering it on the order summary page.

Will I still be charged if I do not get any clicks during the month?
If you have no ads actively running, then you will not be charged for any clicks. If your ads are active and just not receiving any clicks, then you will be charged a $15 minimum monthly spend amount.